Services
Computer repair & IT help in the Fox Valley
In-home service for families and small businesses. Clear explanations, practical fixes, and no tech shaming.
Home services
Performance & cleanup
- Slow computer diagnosis & tune-ups
- Startup cleanup & storage cleanup
- Windows issues, crashes, freezing
Security & recovery
- Malware/virus cleanup
- Safer setup, backups, and account protection
- Help recovering locked accounts (as possible)
Networks, printers, and devices
- Wi-Fi troubleshooting & router setup
- Printer setup and “printer diplomacy”
- Smartphone/email basics and device syncing
Upgrades & new PC setup
- SSD/RAM upgrades
- Data transfers & new computer setup
- Windows reinstall (when needed)
Small business support
Workstations & productivity
- PC setup, migration, and standardization
- Microsoft 365 / email hygiene (best-practice setup)
- Backups and basic continuity planning
On-site troubleshooting
- Network and connectivity issues
- Printers/scanners and shared devices
- Practical fixes with documentation
Remote support (when appropriate)
Remote assistance is available by appointment for certain issues. If you ever use remote support, you should be on the phone with me at 920-221-1224. The remote portal is chadhelp.me.
Service area
No mileage fee: New London → Kaukauna/Sherwood (and municipalities in between). Neenah included (no fee).
Mileage fee: Green Bay, Oshkosh, Fond du Lac, Manitowoc, Two Rivers.